Welcome to Malayalam Home. By accessing or using our resort services, website, or booking platforms, you agree to comply with the following Terms and Conditions. These terms are designed to protect your rights and ensure a pleasant experience throughout your journey with us. Whether you’re browsing, booking, or staying with us, these terms apply to all interactions. Please read them carefully before using our services. Continued use of our services means you accept the terms. We aim for transparency in all dealings. These terms ensure clarity and fairness for both sides.
These Terms and Conditions apply to all guests, visitors, and users engaging with Malayalam Home through digital or physical channels. They cover bookings, use of facilities, guest responsibilities, and communication. This agreement governs all service interactions. It outlines your rights and obligations as a guest. It helps us ensure a safe and respectful environment. These terms apply during your stay and beyond.
All bookings are subject to availability and confirmation. You must provide accurate details during reservation. Cancellation policies vary based on room type, package, and season. Please refer to your booking confirmation for specific terms. We recommend early bookings for better availability. Incorrect information may lead to cancellation. Cancellations may involve charges or refund restrictions. Refund timelines depend on payment method and bank. No shows will be treated as cancellations without refund.
We request all guests to maintain respectful behavior during their stay. Any misconduct, damage to property, or disturbance to others may result in immediate removal without refund. You are responsible for your belongings and safety. Please follow resort rules and guidelines. Report any maintenance issues promptly. Keep noise levels reasonable, especially at night. Do not damage resort property or amenities. We reserve the right to deny services for violations.
All rates displayed are subject to change without notice. Final charges will include applicable taxes and fees. Payments can be made online, by card, or at the front desk. Fraudulent transactions will be reported. Confirmed bookings will reflect the final price. We accept major national and international cards. Additional services will be billed separately. Receipts are available upon request. Misuse of payment systems may result in cancellation.
Malayalam Home is not liable for loss, damage, or injury arising from the use of our facilities or services, except where required by law. You are advised to secure your belongings and maintain personal responsibility. We are not responsible for items left unattended. Use all amenities at your own risk. Follow safety instructions provided by our staff. External services are not covered under our liability. Always act responsibly for your own safety.
We reserve the right to modify these Terms and Conditions at any time. Continued use after changes implies acceptance. We encourage periodic review of our policies. All modifications aim to improve guest experience. Your ongoing usage means you agree to changes. These terms evolve to reflect changing needs.
If you have any questions about these Terms and Conditions, we are here to help. Feel free to contact us for assistance or clarification:
Email: info@malayalamhome.com
Phone: +917010489727
Address: 13, Vasantham Towers, Devapalan Nagar, Peroorkada, Thiruvananthapuram, Kerala 695005.
We respond to all queries within 24 to 48 hours.
Our team is committed to ensuring a positive experience.
Please reach out for any clarifications you may need.
Your satisfaction is central to our service values.
Thank you for choosing Malayalam Home.